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Delivery & Pick Up

Our Delivery Service Representatives are experienced professionals familiar with all our products and available to handle your order, big or small! In calculating charges for delivery & pick-up, we consider several factors, including:

  • The zip code of the destination
  • Order size; larger orders may require additional staff for handling the delivery
  • Requests for delivery inside a building and/or set up of items
  • Delivery or pick-up after business hours, on Sunday or for a specific time or window of time

This calculator can help you estimate the cost for Delivery and/or Pick up of your order. Before finalizing your order, consult a member of our team. Estimated pricing does not include set up or tear down, special timed deliveries, or deliveries beyond the first floor/dock level. Deliveries and pick-ups can be expected between 9 AM and 7 PM during our peak season (April – October). Please call our office if you have not received your delivery by 3:30 PM and we can give you an estimated time frame.

What are your delivery charges?

Delivery charges are unique with each situation. Typically, if you are within Indianapolis our delivery charge is $80 round trip (subject to change). Additional fees will apply for extended travel outside of Indianapolis or surrounding areas. If you require a delivery or pick-up within a very specific time frame, an additional “timed delivery” fee will apply. After hours delivery and Sunday delivery or pickup is an additional charge (minimum $500).

Where will you leave the equipment?

We will deliver and pick up all of our equipment from one location on the property. Please make us aware prior to the delivery of where the items can be placed. An example would be, placing the items on a dock for a business. If we were to encounter any stairs, extended carrying or difficult driving terrain there will be additional charges incurred.

Will you set up the equipment?

Set up of tents, dance floors and pipe and drape are automatically included in pricing. With prior notice, our drivers can set up tables and chairs for an additional fee.

When can I expect my Delivery?

Our showroom hours of operation are 9 AM to 5 PM M-F and 8AM – Noon on Saturday. Delivery and pick up windows can be expected outside of our showroom hours during peak months (May-October). If you have not received your equipment by 3:30 PM, please feel free to call our office to receive an estimated time frame.